1. Processing Time
• Orders ship within 1-3 business days after payment (may extend to 5 days during holidays).
• Custom/Engraved Items: Add +3-5 business days.

2. Shipping & Delivery
• Domestic:

• Free Standard Shipping (3-7 business days).
• Expedited option available (1-3 days, extra fee).
  • International:
• Delivery in 7-21+ days (varies by country).
• Note: Customers pay import taxes/duties.

3. Tracking
• Tracking number provided via email after shipment.

4. Delivery Address
• Double-check address at checkout. Reshipping fees apply for errors.

5. Insurance & Security
• All orders include free insurance against loss/damage.
• Signature required for orders over $500.

6. Issues?
• Damaged package? Refuse delivery and contact us immediately.
• Delays due to carriers/customs are beyond our control.

Contact: [email protected]